Frequently Asked Questions
Everything you need to know about your Kameez.co shopping experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend measuring a similar garment you own and comparing it to our chart to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
What materials do you use for your garments?
At Kameez.co, we prioritize quality by using premium natural fibers including organic cotton, linen blends, and high-grade silk. Specific fabric compositions are listed in each product description.
How should I care for my Kameez.co apparel?
To maintain the longevity of your clothing, we recommend cold machine washing on a gentle cycle and hanging to dry. Detailed care instructions are also printed on the internal garment label.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. Please contact our support team immediately via live chat or email to request any changes before the order enters the fulfillment stage.